FAQ
Your Questions, Answered Honestly
Real concerns from international patients considering medical care in China.
Frequently Asked Questions
Safety & Trust
Is medical care in China safe for foreigners?
Is medical care in China safe for foreigners?
Yes, when you choose the right hospital and have local guidance. Major hospitals in China operate under national regulation, and many have modern facilities and experience with international patients. The key is matching your condition to the right facility and specialist, and having an advocate who understands the system.Will I be overcharged or sold treatments I don't need?
Will I be overcharged or sold treatments I don't need?
We protect against this in three ways: 1. We are paid for coordination, not commission on procedures. 2. We review your recommended treatment plan with you before you travel. 3. We provide itemized cost estimates and can arrange a second opinion if anything seems unnecessary.How do I know the hospital is actually good?
How do I know the hospital is actually good?
We coordinate with hospitals and licensed specialists in Chengdu. Before recommending a provider, we confirm relevant credentials, equipment, and experience with international patients, and we tell you what we can verify. We do not claim international accreditation for every hospital.What if something goes wrong?
What if something goes wrong?
We act as your local advocate. That means helping you escalate concerns within the hospital, coordinating a second opinion, arranging transfer to another provider if appropriate, and supporting documentation for insurance or legal follow-up.Communication
Will my doctor speak English?
Will my doctor speak English?
Many major hospitals in Chengdu have international departments or English-speaking coordinators. For appointments and procedures, we arrange interpreters so you can ask questions and give informed consent in your own language.Do I need to speak Chinese?
Do I need to speak Chinese?
No. We and the coordinating hospitals provide bilingual support throughout your journey.Costs & Value
Is healthcare in China cheaper than in the US or Europe?
Is healthcare in China cheaper than in the US or Europe?
Costs vary. Some diagnostics, surgery, imaging, and specialist consultations in China cost less than in parts of North America or Western Europe, but the difference depends on your condition, hospital, and home country. We provide cost estimates before you travel so you can compare.Will I pay more because I am a foreigner?
Will I pay more because I am a foreigner?
We request itemized pricing in advance. International departments may have different pricing for foreign patients, and any difference is disclosed before you commit. We do not promise the same rates as local patients.What does your coordination fee cover?
What does your coordination fee cover?
Our fee covers case review, hospital and physician matching, logistics coordination, interpreter scheduling, remote pre-travel consultations, on-arrival support, and follow-up coordination. It does not include hospital bills, medication, accommodation, meals or flights.Scope of Care
Is this only for minor check-ups, or can I come for serious treatment?
Is this only for minor check-ups, or can I come for serious treatment?
We support both. Many patients begin with health check-ups, second opinions, or diagnostics. Others come for rehabilitation, oncology consultations, orthopedic procedures, or integrated TCM recovery. We will be honest if we believe your case is better suited to another country or your home healthcare system.What about Traditional Chinese Medicine?
What about Traditional Chinese Medicine?
TCM is offered at many major Chengdu hospitals by licensed practitioners, alongside modern diagnostics. We can integrate acupuncture, herbal medicine, cupping, and therapeutic massage into your recovery plan when appropriate.Process & Logistics
How do I choose a hospital from abroad?
How do I choose a hospital from abroad?
You don't have to do this alone. After reviewing your medical history and goals, we recommend one or more suitable hospitals and physicians.What happens when I arrive in Chengdu?
What happens when I arrive in Chengdu?
We meet you at the airport, help you settle into accommodation, accompany you to initial appointments, and remain available throughout your stay. You are never left to navigate the system by yourself.Do you help with visas?
Do you help with visas?
Yes. We provide visa guidance, invitation letters if required, and travel coordination — including monitoring rule changes, since visa policies are time-limited and frequently updated. See our [visa page](../visa-requirements/) for the current requirements.Comparison
Why Chengdu instead of Thailand, Korea, or India?
Why Chengdu instead of Thailand, Korea, or India?
Each destination has strengths. Chengdu offers integration of modern medicine and TCM, and costs and wait times vary by hospital and treatment. Korea and Taiwan are more established for medical tourism but often more expensive. Thailand and India vary widely in quality and price. For more detail, see [our services](../services/) and [why Chengdu](../why-chengdu/). Our role is to help you decide honestly whether Chengdu fits your specific condition, budget, and priorities.Final CTA
Still Have Questions?
Book a free initial consultation and we will answer your specific concerns directly.